Privacy Policy for the TCSofor Mobile Application

Effective Date: 23/05/2023

This Privacy Policy explains how information is collected, used, stored, and protected by the Medsofor mobile application ("App") developed by Medtec ("The App" or "Medtec") from its users ("you" or "your"). By using the App, you consent to the practices outlined in this Privacy Policy.

Information Collection

1.1 Driver Information:

The App may collect driver information, such as names, phone numbers, and other necessary identification details, when voluntarily provided through the App for the purpose of receiving information about their assigned loads.

1.2 Location Information:

The App may collect location information to determine and track the whereabouts of loads, ensuring security, estimating delivery times, and facilitating efficient logistics management.

1.3 Transaction Information:

Information related to transactions conducted through the App may be gathered. This may include load details, delivery times, payment details, and contact information of the involved parties. Such information is used to manage logistics operations and improve service quality.

Information Usage

2.1 Provision of Load Information:

The collected information is used to provide essential load information to drivers. This includes instructions regarding load delivery, route details, and estimated delivery times.

2.2 Communication:

The App may utilize the collected information to establish communication with drivers, provide updates, relay important load-related information, and offer support.

2.3 Business Process Enhancement:

The collected information may be used to analyze business processes, optimize efficiency, and enhance service quality. This includes streamlining logistics planning and ensuring customer satisfaction.

Sharing and Disclosure of Information

3.1 Third-Party Service Providers:

The App may share information with trusted third-party service providers who assist in supporting logistics processes and ensuring seamless App functionality. These providers are required to maintain the confidentiality of your information and are strictly prohibited from using it for any other purpose.

3.2 Legal Compliance:

The App may disclose information if required to comply with legal obligations, court orders, or governmental investigations.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of Medtec or a substantial portion thereof, your information may be transferred as part of the transaction. You will be notified of any change in ownership or transfer of your information through email or a prominent notice within the App.

Data Security

Reasonable security measures are implemented to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security over the internet.

Children's Privacy

The Medsofor App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us, and we will promptly delete it.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our data practices or relevant laws. Significant changes will be communicated through a prominent notice within the App or via email.

Contact Us

For any inquiries or concerns regarding this Privacy Policy or our data practices, please contact us using the information provided below: medtec@medtec.com.tr